Hand-Made Crown Miniatures & Inspired Jewellery
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About Us
Crowns & Regalia, Ancestors of Dover Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Crowns & Regalia, Ancestors of Dover Ltd
Bowles Well Gardens Dover Road Folkestone Kent CT19 6PQ United Kingdom
Phone: 01303 857200
Fax: 01303 857201
Email: sales@crownsandregalia.com
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payments. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
Shipping is by standard UK or overseas mail. The charge for this will be displayed during the checkout process, before payment is made. Charges vary depending on order value and delivery location.
Delivery Schedule
We deliver your order as soon as possible. To allow for order processing and delivery, we ask that UK customers allow up to 28 days to receive goods. International orders may take up to 6 weeks for delivery.
Back Orders
If your item is not in stock, we will back order for you.
Tax Charges
Prices shown on this website include any taxes that may apply.
Credit Card Security
When an order is placed at our website, you are transferred to a secure, encrypted server to make credit card payments. This service is provided by netbanx.com. No sensitive information is stored on our website, allowing you to shop in complete confidence.
Guarantee
We guarantee your satisfaction. If you have any problems with our products, please contact our Sales Department within 7 days by email to sales@crownsandregalia.com, or by phone on +44 (0) 1304 244060.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01303 857200 or fax us on 01303 857201 or write to us at Crowns & Regalia, The Chapel, Belgrave Road, Dover, Kent, CT17 9QY United Kingdom
Privacy Policy
Crowns & Regalia, Ancestors of Dover Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy
If you have a reason to return products to us, please make sure you contact our Sales Department first on +44 (0) 1304 244060.
Reg. Name: Ancestors of Dover Limited. Reg. Address: Bowles Well Gardens, Dover Road, Folkestone, Kent CT19 6PQ. Reg. No: Incorporated in England 2742815